ChatPro365
Legal Document

Privacy Policy

Last updated: June 19, 2026 · Effective: June 19, 2026

1

Information We Collect

ChatPro365 ("we", "our", "us") collects information to provide better services to all our users. We collect the following types of information:

  • Account Information: Name, email address, phone number, company name, and billing details when you register or subscribe.
  • WhatsApp Business Data: Messages, contacts, broadcast lists, and chat histories processed through our platform on behalf of your business.
  • Usage Data: Information about how you use our platform including features used, session duration, clicks, and navigation patterns.
  • Device & Technical Data: IP address, browser type, operating system, device identifiers, and cookies.
  • Payment Information: Billing details are securely processed via our payment partners (Razorpay / Stripe). We do not store full card numbers.
2

How We Use Your Information

To provide, operate, and maintain the ChatPro365 platform and services.

To process your transactions and send billing-related communications.

To send service updates, security alerts, and administrative messages.

To personalize your experience and improve our platform features.

To analyze usage trends and optimize platform performance.

To comply with legal obligations and enforce our Terms of Service.

To detect, prevent, and address fraud and technical issues.

3

Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share data with:

WhatsApp / Meta

As required by the Official WhatsApp Business API integration.

Payment Processors

Razorpay / Stripe for secure billing transactions.

Cloud Infrastructure

AWS / Google Cloud for secure data hosting and storage.

Meta (Ad Measurement)

Only when you arrive from one of our ads: that you submitted the form, created an account, or opened a WhatsApp chat straight from an ad. Email and phone are sent as an irreversible hash, never in readable form.

4

Data Security & Retention

We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 encryption in transit, regular security audits, and role-based access controls. Chat data is retained for 90 days by default; account data is retained for the duration of your subscription plus 30 days post-cancellation.

5

Your Rights

Depending on your jurisdiction, you have the right to:

Access your personal data
Correct inaccurate data
Request data deletion
Object to data processing
Data portability
Withdraw consent at any time
6

Contact Us

For any privacy-related questions or requests, contact our Data Protection Officer:

📧 privacy@chatpro365.com💬 WhatsApp Support