Cookie Information

Cookie Policy

Last updated: August 25, 2026

This policy explains what ChatPro365 stores on your device when you visit chatpro365.com or use the platform at app.chatpro365.com. The short version: we run exactly one third-party tool, the Meta Pixel, so that we can tell which of our ads actually work — and it only loads if you agree to it on the banner. There is no analytics suite, no session recording, and nothing is sold or handed to data brokers. Everything stored on your device is listed below by name.

Cookies and Similar Technologies

Cookies are small text files a website stores on your device and sends back to its server with every request. ChatPro365 itself sets none — the only cookies here come from the Meta Pixel, and they are named below. Everything else we keep uses two browser storage mechanisms that stay on your device and are never transmitted automatically:

  • localStorage — persists until you clear it. Used by the platform to keep you signed in and to remember interface preferences.
  • sessionStorage — cleared automatically when you close the tab. Used on the marketing site to remember which campaign brought you here.

Both are covered by this policy because they serve the same purpose as cookies from your point of view, even though the technology differs.

What We Store

Sign-in and Session

Always Active

Keeps you logged in to the platform at app.chatpro365.com. Stored in localStorage; clearing it signs you out. Not present on this marketing site.

token — your signed-in session
user — your name, role and business
superAdminToken — staff console session
chatpro_token — legacy session key

Interface Preferences

Optional

Remembers small choices so the dashboard looks the same next time. Nothing here identifies you to anyone else.

sidebar-collapsed — sidebar open or closed
businessName — shown in the header

Campaign Attribution

Optional

On this marketing site only. When you arrive from an ad or a tagged link, the campaign details in that link are held for the length of your visit so that a signup can be credited to the right campaign. Stored in sessionStorage, which your browser clears the moment you close the tab.

cp_attribution — campaign, source and search term from your link
Cleared automatically when the tab closes
Sent only to our own servers
Never used to build a profile or follow you across other sites

Advertising Measurement (Meta Pixel)

Optional

We advertise on Facebook and Instagram. The Meta Pixel is how we tell which of those ads brought someone who actually signed up, rather than guessing. It reports page views plus two moments: submitting the trial form, and creating an account. Nothing here loads or is sent unless you accept the banner — declining stops both the browser pixel and the copy our own server would otherwise send.

_fbp — a random id for your browser, set by Meta
_fbc — written when you arrive from a Meta ad
The same two events are also sent from our own server, so ad blockers do not distort our numbers
Your email and phone go to Meta only as an irreversible hash — never in readable form
We do not upload contact lists or build advertising audiences from your data
cp_consent — your answer to the banner, remembered for six months

What We Do Not Use

As of the date at the top of this page, none of the following run on chatpro365.com or app.chatpro365.com:

Third-party analytics suites (Google Analytics and similar)
Session recording, heatmaps or screen capture
Retargeting audiences built from your data
Contact lists uploaded to any ad platform
Data brokers or audience-sharing networks
Selling or renting your information to anyone

The Meta Pixel described above is the only third-party tool on this site. If we ever add another, this page will name it here before it goes live.

Managing What Is Stored

You stay in control of all of it:

Change Your Answer

Use the button below to bring the banner back and choose again. Declining after having accepted stops any further reporting straight away.

Clear Site Data

In your browser settings, clearing site data for chatpro365.com removes everything listed above. On the platform this signs you out; nothing else is lost.

Close the Tab

Campaign attribution lives in sessionStorage, so closing the tab discards it automatically. You do not have to do anything.

Sign Out

Signing out of the platform removes the session keys straight away.

Private Browsing

The site works in private or incognito windows, and everything stored is discarded when you close the window. Blocking storage entirely only affects the sign-in session.

Opt Out of Ad Tracking

Your Meta account settings control how Meta uses activity from sites like ours (Settings → Ads → Ad settings). Browser tracking protection and most content blockers stop the pixel from loading here at all, and the site works exactly the same without it.

Want to change your answer about advertising measurement?

Questions about our cookie practices?

📧 privacy@chatpro365.com