Comparison

ChatPro365 vs AiSensy

AiSensy is one of the better-known WhatsApp Business API platforms in India, covering broadcasts, campaigns, a shared inbox and chatbot automation. ChatPro365 sits on the same official WhatsApp Business Platform, and the overlap is real — both let a business automate replies and run campaigns from one number. The difference worth your attention is what each is built around: reaching customers at scale, versus getting a single enquiry to a priced quotation.

On pricing: read it at the source

We do not publish a rival’s price table here. Plans change every few weeks, and a monthly figure on its own compares nothing when one platform includes the AI agent and another sells it as an add-on. Open both pages and compare what sits inside the plan.

  • Check whether the chatbot or AI agent is part of the plan you are quoting, or an add-on charged separately on top of it — this changes the real monthly cost more than the headline plan price does.
  • Count the agent seats included and the price of each extra seat, against the size of the team that will actually use the inbox.
  • On both platforms, WhatsApp conversation charges are set by Meta and billed on top of the subscription.

What ChatPro365 is built to do

We are not going to publish a feature table for someone else’s product — capabilities change weekly and a table we cannot verify would mislead you. Here is our side, stated precisely enough that you can hold us to it.

It quotes, not just replies

The AI collects the requirement in conversation, applies your rate card, adds GST and sends a branded quotation PDF inside the chat. Anything it must not guess is quoted as pending for your team to fill, after which the final quote is resent automatically.

Trained from your documents, not flows

Upload price lists, brochures and policy PDFs — or paste your website — and the AI answers strictly from that material, citing the document it used. There are no flowcharts to build and no question-answer pairs to type.

Eleven Indian languages, auto-detected

English, Hinglish, Hindi, Marathi, Bengali, Gujarati, Tamil, Telugu, Kannada, Malayalam and Punjabi — detected from the customer’s own message, including Roman-script typing, with no separate flow per language.

It remembers customers between chats

A buyer returning days later is greeted with what they were interested in, rather than starting over.

Follow-up is behaviour-triggered

A quotation that goes unanswered triggers a nudge written for that buyer under rules you set — not a scheduled blast to everyone.

The bot is audited and repaired

A QA supervisor reads your real failed conversations, points to where the bot lost the customer, and proposes the fix for you to approve.

Questions to ask both of us

  • Is the platform built on the official WhatsApp Business Platform, so your number cannot be banned for automation?
  • Are WhatsApp conversation charges billed by Meta on top of the subscription, and who pays them?
  • Is the AI agent included in the plan, or sold as an add-on charged separately?
  • How is the bot trained — by building flows by hand, or from documents you already have?
  • Can the bot produce a priced quotation, or does it only answer questions?
  • What does the bot do when it does not know an answer — say so, or improvise?
  • Which Indian languages does it genuinely detect and reply in, without a separate flow per language?
  • How many agent seats are included, and what does each extra seat cost?
  • Can leads be pushed into the CRM you already use, and can that CRM push leads back?
  • Who owns your chat data, and can you export it?
  • Is there a trial you can run with your own price list before paying?

ChatPro365 vs AiSensy: common questions

Which one is cheaper?

We deliberately do not publish a rival’s price table — plans change every few weeks and a stale figure would mislead you. Read both pricing pages directly, and compare like for like: whether the AI agent is included or an add-on, how many agent seats come with the plan, and what each extra seat costs. On any platform on the official API, Meta’s conversation charges are billed on top of the subscription.

What is the main difference between the two?

Where the product’s centre of gravity sits. AiSensy is strongest as a way to reach customers at scale — broadcasts, campaigns and automation around them. ChatPro365 is built around the sale itself: the AI collects a requirement, prices it from your rate card, sends a GST quotation PDF in the chat, remembers the customer between conversations, and follows up when a quote goes unanswered. If your main need is campaigns, that difference matters less; if it is converting enquiries into priced deals, it is the whole point.

Do both use the official WhatsApp Business API?

Yes. Both are built on the official WhatsApp Business Platform, which is what keeps a business number in good standing while it is automated. Unofficial tools that drive WhatsApp Web risk the number being banned.

Can we try ChatPro365 before switching?

Yes — there is a 14-day free trial, and you can load your own price list and documents during it, which is the only honest way to judge whether the AI quotes your products correctly.

AiSensy is a trademark of its respective owner and is not affiliated with ChatPro365. This page describes our own product and points you to AiSensy’s official pages for theirs; we do not speak for them, and their plans and features change. If anything here is inaccurate, write to support@chatpro365.com and we will correct it.

Try both, on your own price list

Fourteen days, no card. Load your real catalogue and see which one quotes it correctly.